Service fees
On This Page:
Motive Savvy Savings™ Account Motive Cha-Ching Chequing Account™ Motive Chequing Account Motive Savings Account Additional service fees and sundry chargesMotive Savvy Savings™ Account
| Monthly fee | Free |
| Monthly withdrawals1 included | Unlimited |
| Transfers between your Motive accounts | Free |
| THE EXCHANGE® Network ATM withdrawal fee2 | Free |
| Non-EXCHANGE Network ATM withdrawal fee2 | Free |
| Interac e-Transfer | Free |
Motive Cha-Ching Chequing Account™
| Monthly fee | Free |
| Monthly withdrawals1 included | Unlimited |
| THE EXCHANGE® Network ATM withdrawal fee2 | Free |
| Non-EXCHANGE Network ATM withdrawal fee2 | 2 free, additional withdrawals $1.50 |
Motive Chequing Account
| Monthly fee | Free |
| Monthly withdrawals1 included | Unlimited |
| THE EXCHANGE® Network ATM withdrawal fee2 | Free |
| Non-EXCHANGE Network ATM withdrawal fee2 | $1.50 |
| Interac e-Transfer | $1.00 |
Motive Savings Account
| Monthly fee | Free |
| Monthly withdrawals1 included | Unlimited |
| THE EXCHANGE® Network ATM withdrawal fee2 | Free |
| Non-EXCHANGE Network ATM withdrawal fee2 | $1.50 |
| Interac e-Transfer | $1.00 |
Additional service fees and sundry charges
| Items charged back | $6.00 |
| NSF cheques and loan payments | $45.00 |
| Overdraft handling - unauthorized overdrafts | $5.00 minimum per item |
| U.S. item deposited as Canadian item | $15.00 |
| Bank confirmation to auditor (GST included) |
$25.00 *40.00 / Hour (minimum $40.00) |
| Posting of non-encoded item (E.g. cleared counter cheque) | $5.00 |
| Printed monthly statement with cheque images mailed | $2.00/month |
| Transaction history printed and faxed | $1.00 per page |
| Transaction tracing or recall | $15.00 |
| Canadian drafts |
$7:50 *$9.50 |
| Post-dated cheques held for deposit | $3.00 per item |
| Cash withdrawals outside Canada (Cirrus)2 | $3.00 |
| Sending Interac® e-Transfer | $1.00 per transfer |
| Receiving Interac e-Transfer | Free |
| Placement of stop payment |
|
| Complete details |
$15.00 |
| Incomplete details | $20.00 |
| Account closure and transfers | |
| Within 90-days of opening | $15.00 |
| RRSP plan within one year of opening | $50.00 |
| RRSP transferred to another financial institution in full or in part | $50.00 |
| TFSA plan within one year of opening | $50.00 |
| TFSA plan transferred to another financial institution in full or in part | $50.00 |
| Balance transfer fee to another financial institution | $20.00 |
| Photocopy retrieval and tracing fees3 |
|
| Item posted to account up to two years ago (Minimum charge $40.00 + $1.00 per item) | $40.00/hour |
| Item posted to account over two years ago (Ask Motive staff for more details) | Negotiable |
| Item deposited to account (Minimum charge $40.00 + $75.00 per item) | $40.00 |
| Inactive account charge5 | |
| Two year | $20.00 |
| Five year | $30.00 |
| Nine year | $40.00 |
| Collections |
|
| Clean | $20.00 |
| Documentary | $25.00 |
* Indicates changes effective December 4, 2023
1- Withdrawals include online bill payments, Automated Teller Machine (ATM) withdrawals, Interac® Direct Purchase payments, Interac e-Transfers, electronic funds transfers to another financial institution, automatic payments and other electronic debits. An additional withdrawal fee will apply for outgoing e-transfers regardless of if it’s included in the two free withdrawals per month.
2- ATM owner may levy a transaction maintenance fee. This fee is the responsibility of the card holder.
3- Subject to surcharge from 3rd party clearing institution.
4- A monetary transaction is required to keep an account active. Interest accrual is not considered a monetary transaction.