I am new to Motive
I am new to Motive Financial and I understand that I must take the following steps to open a 90-day GIC
Frequently asked questions
Why do I need to open a Motive bank account to buy the 90-day GIC?
The purpose of the bank account is to allow us to assess the possible risks (traceability etc.) associated with the transfer of funds and for the administration of the Eligible GIC.
When can I expect to receive confirmation that my Motive account is open?
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When can I expect to receive confirmation that my GIC has been purchased?
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How do I contact Motive if I have further questions?
You can contact the Motive team by phone. Call 1-877-441-2249 to speak with one of our agents.
Our agents are available to help you with password resets, account inquiries and other general inquiries Monday to Friday, 7:00 a.m. to 5:00 p.m. MT.
For 24-hour support, call 1-866-673-3918.
Use this number to report lost or stolen debit cards and other emergencies or if you need online banking technical support.
You can also fax us at 1-877-441-2250.
Email us anytime at [email protected]
You can mail us at: Motive Financial
Suite 3000, 10303 Jasper Avenue NW
Edmonton, AB T5J 3X6
For more FAQs visit:
Motive frequently asked questions